A virtual reality kick in the trousers

Things in retailing are getting a much needed virtual reality-shaped size nine to the back of the trousers thanks to pioneering work from, among others, Barclaycard and Worldpay. Like most people, I have never particularly admired banks and bankers, but if Barclaycard’s Grab+Go ‘pocket checkout’ lives up to its promise (more…)

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May 31st, 2017|

App engagement on the rise: 4 key findings from Q1 2017

Consumer shopping habits have evolved rapidly in recent years and the retailers who are succeeding with their omnichannel strategies are seeing the benefits of ‘going app’. Apps provide a more engaging shopping experience and as a result, design agency Poq has seen app shoppers spending longer browsing, better conversion rates (more…)

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May 31st, 2017|

Square brings e-payments to UK merchants

Square has announced the launch of its Virtual Terminal in the UK – which allows small sellers to take payments directly on their computer. Merchants using Square have previously been able to take card payments by keying in card details through a point of sale app on their smartphone or tablet, or by using the Square card reader. The new solution allows sellers to accept e-payments directly on their computer using the Square dashboard.

May 31st, 2017|

Oscar Jacobson boosts omnichannel strategy

Nordic menswear retailer Oscar Jacobson has worked with iVend Retail and Retail Store Scandinavia to implement enhanced omnichannel capabilities that will underpin its international operations. Oscar Jacobson now has nine standalone stores worldwide, i...

May 31st, 2017|

intu opens retail technology incubator

Shopping centre chain intu has unveiled plans for its new retail innovation programme, intu Accelerate. The programme, which is being run in partnership with innovation experts L Marks, aims to assist young businesses with new ideas that will help to shape ‘the next big thing’ for the UK retail and leisure market. Spanning 10 weeks, the programme will provide startups with mentorship from senior experts from the business and technology worlds.

May 31st, 2017|

FMCG suppliers need to recognise nuances of e-category management to capture shoppers across all channels 

With online sales growth outpacing bricks and mortar and research showing that up to 70% of in-store sales are influenced by an online and mobile retailer search — the so-called ‘e-commerce halo effect’ – FMCG suppliers need to be addressing their e-category management strategy because it influences the shopping experience (more…)

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May 31st, 2017|

Cyber crime ‘to cost $8trn over next five years’

Criminal data breaches will cost businesses a total of $8 trillion globally over the next five years due to higher levels of inadequate security, according to a new report from Juniper Research. The new study, The Future of Cyber Crime & Security, forecasts that the number of personal data records stolen by cyber criminals will reach 2.8 billion in 2017, and will almost double to five billion in 2020 – despite the increase in the number of new cyber security solutions available. Juniper highlighted that businesses are particularly vulnerable when integrating new and old systems without regard to overall network security.

May 30th, 2017|

Barclaycard trials mobile ‘pocket checkout’

Barclaycard is piloting a new payment concept which allows customers to scan and pay for their in-store shopping using their smartphone, without the need to visit a physical checkout. The new system is currently being trialled in Barclays’ staff restaurants in the UK and the US to gather feedback before a public roll-out in the coming months.

May 30th, 2017|

M&S signs up to Dropit for Oxford Street stores

Marks and Spencer is offering a new service from Dropit in its two Oxford Street stores, which allows customers to get their shopping bags delivered to their home at a time convenient for them. Users of the Dropit service in London’s West End can shop in as many local participating stores as they like, then drop as many shopping bags as they wish at a ‘Dropit Spot’ in one of the partner stores. Customers scan a QR code and receipt into a mobile app, and then select a delivery time of their choice.

May 30th, 2017|

THG eyes e-commerce growth with UK2 buy-out

Online health and beauty retailer The Hut Group (THG) has announced the acquisition of web-hosting platform UK2, in order to boost the cloud and security infrastructure that underpins its e-commerce sites such as lookfantastic and SkinStore. UK2 alread...

May 30th, 2017|