About Chloe Rigby

This author has not yet filled in any details.
So far Chloe Rigby has created 280 blog entries.

The Body Shop, Lego, Specsavers, and Boden: improving the cross-channel experience

In today’s InternetRetailing newsletter, we’re reporting as retailers take action to improve their performance across all their sales channels. While The Body Shop is moving to a mobile-first platform to serve shoppers across online channels, Boden is widening its focus from online selling to the high street, courtesy of John (more…)

The post The Body Shop, Lego, Specsavers, and Boden: improving the cross-channel experience appeared first on InternetRetailing.

April 25th, 2017|

Boden moves to widen its high street presence

Boden is moving onto the high street, via womenswear concessions in John Lewis stores. The first five openings, set to launch in the autumn, represent a major expansion for the online retailer’s physical presence. It curently trades from one Boden store in Hangar Lane, London. More concessions are then planned (more…)

The post Boden moves to widen its high street presence appeared first on InternetRetailing.

April 24th, 2017|

The Body Shop launches mobile-first ecommerce platform

The Body Shop has launched a mobile-first ecommerce platform as part of a three-year £10m transformation project that aims to see 20% of sales come from ecommerce. The site comes in response to the fact that 52% of the retailer’s online traffic is now via smartphones, and 11% via tablet (more…)

The post The Body Shop launches mobile-first ecommerce platform appeared first on InternetRetailing.

April 21st, 2017|

UK shoppers spent 19.5% more online in March, but overall retail sales fall

UK shoppers spent £1bn a week online in March, 19.5% more than they did in the same month last year, official figures showed today. That total accounts for 15.5% of all retail spending, excluding fuel, during the month, and contrasts with 13.6% a year ago, according to today’s Office for (more…)

The post UK shoppers spent 19.5% more online in March, but overall retail sales fall appeared first on InternetRetailing.

April 21st, 2017|

How M&S is rethinking its stores in the light of changing customer behaviour

M&S, an Elite retailer in IRUK Top500 research, this week set out how it plans to reengineer its stores in the light of the changing way that shoppers now buy. Here are the key points. Opening new stores… The retailer plans to put the focus on its key growth area (more…)

The post How M&S is rethinking its stores in the light of changing customer behaviour appeared first on InternetRetailing.

April 21st, 2017|

GUEST COMMENT The importance of delivery modernisation

The Internet of Things is not only allowing for the development of new products and services but also improving the way of doing things. Nowadays, there is little left in our modern world that isn’t affected by technology and the carrier industry is no exception, being strongly influenced by the (more…)

The post GUEST COMMENT The importance of delivery modernisation appeared first on InternetRetailing.

April 21st, 2017|

Trinity Leeds shopping centre brings virtual reality experiences to its customers

Land Securities is opening a new virtual reality gaming experience to complement the shopping experience at its Trinity Leeds centre. The opening of immersive virtual reality experience Tick Tock Unlock at the centre this week is the latest development at a shopping centre that was launched in 2013 with the (more…)

The post Trinity Leeds shopping centre brings virtual reality experiences to its customers appeared first on InternetRetailing.

April 21st, 2017|

How multichannel retailers are evolving to meet customers’ changing needs

In today’s InternetRetailing newsletter, we’re looking at how multichannel retailers are evolving the way they sell as they look to meet the ongoing change in customer behaviour. This week Debenhams and M&S detailed plans to reconfigure their store estates, while Debenhams also spelt out how it will look to use (more…)

The post How multichannel retailers are evolving to meet customers’ changing needs appeared first on InternetRetailing.

April 21st, 2017|

Debenhams: focusing on social shopping and mobile

Debenhams today unveiled a review of its strategy along with its half-year results. The department store group pointed to the importance of social and mobile to its multichannel business, as it reported group sales (group transaction value) of £1.7bn in the half year to March 4, 2.9% up on the (more…)

The post Debenhams: focusing on social shopping and mobile appeared first on InternetRetailing.

April 20th, 2017|

Next-day delivery remains the favoured option for UK shoppers – but 18% of retailers don’t offer it

Next-day delivery remains the favoured option for more than half (52%) of UK shoppers, but nearly one in five UK multichannel retailers does not offer it, according to new research. A study by Ampersand analysed the delivery promises of 185 leading UK retailers and found that 18% do not offer (more…)

The post Next-day delivery remains the favoured option for UK shoppers – but 18% of retailers don’t offer it appeared first on InternetRetailing.

April 19th, 2017|

VIEW BROCHURE

VIEW BROCHURE ONLINE

GET IN TOUCH

CV UPLOAD