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So far Chloe Rigby has created 280 blog entries.

Early Easter spending figures show move to online, mobile and high street

More shoppers bought online and on the high street over the Easter weekend than at the same time last year – but transactions overall fell short of more optimistic forecasts. The number of visitors to the high street was up by 1.2% between Good Friday and Easter Sunday, according to Springboard (more…)

The post Early Easter spending figures show move to online, mobile and high street appeared first on InternetRetailing.

April 18th, 2017|

IRX 2017 Fred Prego of Game on how retailers are using data

Game’s Fred Prego told IRX 2017 that its data team is now self-sufficient – and explained how that came about. Prego, director of loyalty and marketing at the gaming hardware and software retailer, a Top100 trader in IRUK Top500 research, told IRX that it makes enough money by sharing customer (more…)

The post IRX 2017 Fred Prego of Game on how retailers are using data appeared first on InternetRetailing.

April 18th, 2017|

IREU Top500 12 practical approaches to merchandising

Merchandising is all about encouraging the sale of products. In the real world, it can include visual displays, product assortment and availability, and promotional activity – anything that will encourage shoppers to buy. Online the same rules apply, to which we can also add such factors as ease of checkout, (more…)

The post IREU Top500 12 practical approaches to merchandising appeared first on InternetRetailing.

April 18th, 2017|

Ecommerce returns are at an all-time high. What’s your plan?

The explosion of ecommerce is bringing with it a subsequent spike in returned merchandise: online return rates are more than double that of brick and mortar with up to 30% of purchases sent back. Buyer’s remorse stemming from the consumer not being able to touch or try on the product (more…)

The post Ecommerce returns are at an all-time high. What’s your plan? appeared first on InternetRetailing.

April 18th, 2017|

House of Fraser upgrades ecommerce platform as it refocuses on the customer

House of Fraser has launched a £25m upgrade of its ecommerce platform that it says will give it the capacity to double its online sales while developing a new relationship with its customers. Work on the platform started this month and is designed to improve the customer online experience while (more…)

The post House of Fraser upgrades ecommerce platform as it refocuses on the customer appeared first on InternetRetailing.

April 18th, 2017|

Farfetch unveils its vision of the store of the future

The store of the future will humanise the retail experience, using data to link online and offline, while personalising the the experience for customers and enabling sales assistants to become in-store influencers, according to Farfetch. Farfetch, which provides an online platform for luxury boutiques and brands from around the world (more…)

The post Farfetch unveils its vision of the store of the future appeared first on InternetRetailing.

April 18th, 2017|

How retail is evolving at a time of change

In today’s InternetRetailing newsletter we’re reporting at a time of change. In the political sphere, the calling of a snap General Election could mean a fresh change in direction – but should ultimately give more certainty to the Brexit process. It’s also a time of change for retail, and today (more…)

The post How retail is evolving at a time of change appeared first on InternetRetailing.

April 18th, 2017|

Shopping set to rise across all channels over the Easter weekend

Shoppers are expected to turn out to buy across all channels over the coming Easter weekend. PCA Predict forecasts that online transactions will rise by 17% over the three Easter trading days, with Easter Monday sales expected to be up by 20%. Almost half of all online sales are expected (more…)

The post Shopping set to rise across all channels over the Easter weekend appeared first on InternetRetailing.

April 13th, 2017|

Tesco: how customer focus contributed to rising sales

Tesco this week announced growing sales following a strategy closely focused on putting both the online and store channels at the service of the customer. Tesco revenue of £55.9bn in the year to February 25 was 3.7% up on the same time last year, when currency fluctuations were taken into (more…)

The post Tesco: how customer focus contributed to rising sales appeared first on InternetRetailing.

April 13th, 2017|

INTERVIEW Richard Surridge of Sally Express on merchandising strategies

Customers to the sallyexpress.com website, the UK retail arm of $5bn turnover US hair and beauty supplier Sally Beauty, have a serious interest in the field. These are customers who are looking for professional-quality tools and equipment. They want to find the products they are looking for quickly – and (more…)

The post INTERVIEW Richard Surridge of Sally Express on merchandising strategies appeared first on InternetRetailing.

April 13th, 2017|

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