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So far paulskeldon has created 170 blog entries.

Who will get the ‘Easter sugar rush’: mobile or the high street?

With retail analysts predicting an “Easter sugar rush” for the high street, it looks like the holidays may well be a boom for mobile – but it could also be an opportunity to drive home the link between mobile and the high street. While figures from retail analyst Springboard [IRDX VSPR] suggest (more…)

The post Who will get the ‘Easter sugar rush’: mobile or the high street? appeared first on InternetRetailing.

April 11th, 2017|

Baby boomers just as tech hungry as millennials when it comes to retail experiences, study shows

Baby boomers are just as eager to see next generation technology such as mixed reality and artificial intelligence being adopted by retailers as their millennial counterparts, according to a new retail report, with nearly three quarters saying they would use the platforms if they were offered. Despite the widespread perception (more…)

The post Baby boomers just as tech hungry as millennials when it comes to retail experiences, study shows appeared first on InternetRetailing.

April 10th, 2017|

GUEST OPINION What does it take to be really customer-centric?

Harry Gordon Selfridge, founder of the famous London department store, coined the phrase ‘the customer is always right’ in 1909. And today, more than 100 years later, it’s still the cornerstone of any modern retailer’s strategy. But what does it mean to be truly customer-centric in the digital age? Gavin (more…)

The post GUEST OPINION What does it take to be really customer-centric? appeared first on InternetRetailing.

April 10th, 2017|

Under the waterfall it’s cold and cool and clear… but I can’t see out

Along time ago, when pop music was good, I played in bands, roadie-ed for bands, watched bands and hung out with bands. None of them became famous – even my own mother remembers none of the hits I wrote – but it was a time of personal connection and being there. The (more…)

The post Under the waterfall it’s cold and cool and clear… but I can’t see out appeared first on InternetRetailing.

April 6th, 2017|

90% of retailers investing in m-payments as millennials and multi-channel shopping shape their future

Nine out of 10 retailers surveyed are investing in mobile payments as they predict that at least 10% of their sales will be via mobile. So finds a new report out today from global analyst house Ovum and leading European payments provider Klarna, which outlines how sales made on mobile devices (more…)

The post 90% of retailers investing in m-payments as millennials and multi-channel shopping shape their future appeared first on InternetRetailing.

April 5th, 2017|

UK retailers lagging behind Europe and US in mobile in-store experience, study finds

UK retailers are lagging behind US and European counterparts when it comes to meeting the needs of mobile shoppers in store – but all retailers are not really delivering what mobile shoppers want, according to a study by mobile solutions company DMI. The Mobile Maturity Model (M3) platform report – which (more…)

The post UK retailers lagging behind Europe and US in mobile in-store experience, study finds appeared first on InternetRetailing.

April 4th, 2017|

Burger chain Five Guys relishes mobile payments to drive international and multichannel growth

Global burger restaurant, Five Guys is rolling out mobile payments in its flagship restaurants in Paris and Madrid, offering customers the ability to order and pay then collect securely from mobile, tablet or laptop. Customers in both cities can now pre-order and pre-pay for food, progressing directly to the pick-up (more…)

The post Burger chain Five Guys relishes mobile payments to drive international and multichannel growth appeared first on InternetRetailing.

April 4th, 2017|

Mobile and social channels – and weak pound – drive ASOS boom

ASOS has reported a massive 35% sales rise in the year to April 2017, outstripping all rivals in the sector, driven by a weak pound and the company expertly tapping into the mobile and social habits of its youth shoppers. The Brexit vote in June 2016 and the subsequent crash (more…)

The post Mobile and social channels – and weak pound – drive ASOS boom appeared first on InternetRetailing.

April 4th, 2017|

Gloucester becomes first British city to introduce ‘digital high street’ technology

The cathedral city of Gloucester has become the first UK city to become a digital high street – hot on the heels of Mansfield, which was the first UK town to go down this road, if you’ll pardon the pun –  transforming the city’s main shopping areas, linking a mobile (more…)

The post Gloucester becomes first British city to introduce ‘digital high street’ technology appeared first on InternetRetailing.

April 4th, 2017|

Smartphones and Brexit cut backs will see fixed POS in store die ‘in next five years’, study shows

Technology – and Brexit – is bringing to an end to the age-old British etiquette of queuing, at least for retailers. Research by retail consultants at Zebras Technologies suggests that transactions at manned, stationary POS check-outs have fallen from 71% 52% today. As technology becomes more affordable and retailers look to (more…)

The post Smartphones and Brexit cut backs will see fixed POS in store die ‘in next five years’, study shows appeared first on InternetRetailing.

April 3rd, 2017|

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