GUEST COMMENT Seize the expansion opportunity created by a weaker pound

Like many businesses, retailers are closely monitoring the effects of the Brexit referendum. While much remains to be seen, British fashion retailers, such as Burberry and Superdry, have seen profits jump due to the weaker pound. Burberry’s in-store sales have swelled as foreign tourists spend more on luxury items in (more…)

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April 28th, 2017|

GUEST COMMENT How to survive and thrive in the brave new world of connected ecommerce

Estimates by eMarketer predict global e-commerce sales will reach $4 trillion in 2020, as the industry continues to gain share of consumer spending globally. Yet, despite the lucrative revenue opportunity, advances in technology and increasing consumer expectations threaten to burst the retail bubble for brands who are unprepared. In today’s (more…)

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April 25th, 2017|

Increased average basket values on mobile driving etail growth, says IMRG

Online sales grew again in March, driven in large part by higher average basket values (ABV) through mobile devices for both multichannel and online-only retailers – the total m-retail ABV was up 18% on March 2016, to mark the seventh straight month in which the ABV has risen year on (more…)

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April 24th, 2017|

GUEST COMMENT The importance of delivery modernisation

The Internet of Things is not only allowing for the development of new products and services but also improving the way of doing things. Nowadays, there is little left in our modern world that isn’t affected by technology and the carrier industry is no exception, being strongly influenced by the (more…)

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April 21st, 2017|

Easter High Street bounce not enough to save it – time to turn to mobile

Despite Easter delivering a small kick to the high street, the general prognosis for shops as we know them doesn’t look good. The latest report – from PwC on behalf of The Local Data Company – shows that High Street shops are closing at an increasing rate and are being (more…)

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April 19th, 2017|

Brand Search Index: Brand labels and third-party retailers in brand-name search

Most brand websites enjoy top placement in results for a Google search of their own name, suggests a new Top500 analysis of google.co.uk results for 50 of the largest UK brands. The analysed brands are both wholesalers of their labelled products and, through their retail operations, competitors with their wholesale (more…)

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April 19th, 2017|

Ecommerce returns are at an all-time high. What’s your plan?

The explosion of ecommerce is bringing with it a subsequent spike in returned merchandise: online return rates are more than double that of brick and mortar with up to 30% of purchases sent back. Buyer’s remorse stemming from the consumer not being able to touch or try on the product (more…)

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April 18th, 2017|

GUEST COMMENT How to succeed in high-growth economies through regional marketplaces

Once, the streets of London were said to be paved with gold. Now virtual high streets are more likely to be paved with gold, as global cross-border ecommerce is forecast to reach $1 trillion by 2020. Uncertainty in local economies and fluctuating currencies lead businesses to look beyond their own (more…)

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April 13th, 2017|

GUEST ANALYSIS Catch me if you can: getting to know the liquid consumer

Consumers these days are hybrid, shopping everything and everywhere, often combining seemingly unrelated and incompatible offerings. To some extent this Liquid Consumer has always existed, with fluid interests, habits, and shifting loyalties – more so today than ever before. There are simply a lot more stimuli to influence and sway (more…)

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April 11th, 2017|

GUEST COMMENT No, chatbots do not mean the end of apps

Chatbots are no doubt an amazing breakthrough in the science of artificial intelligence. These well-crafted computer programs can have long conversations with humans, help us find information using the internet, help us shop and even reply to messages with cat GIFs. However, with all of the excitement surrounding the undeniably (more…)

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April 11th, 2017|

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