IRX 2017 John Lewis on how it has adapted to meet the demands of Black Friday

Terry Murphy, director of the John Lewis National Distribution Centre (NDC), described the retailer’s approach to Black Friday at IRX 2017. Here are his key points. The changing shape of Black Friday, and peak trading Black Friday became an event for John Lewis in 2014, after awareness of the date (more…)

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April 11th, 2017|

Overseas searches for UK retailers grow: analysis

A fifth more potential overseas shoppers searched for UK retailers in the last three months of 2016, suggesting growing interest in this country’s retail brands, new analysis suggests. The BRC-Google Online Retail Monitor for the fourth quarter of 2016 found that the volume of overseas customers making online searches for (more…)

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February 3rd, 2017|

More than 40% of online spending via mobile in 2016: study

Of every £10 spent online in the UK over Christmas, £4.10 was spent over a mobile device, new analysis suggests. Overall, Britons spent £24.5bn online in November and December, according to Adobe’s latest Digital Index – 11% more than at the same time last year. On Black Friday alone, £908m (more…)

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January 30th, 2017|

Dixons Carphone and WH Smith: what IRUK Top500 retailers said about their multichannel strategies

Retailers from Dixons Carphone to WH Smith reported this Christmas trading and other strategic updates this week. Here are some of our key findings. New approaches are paying off Dixons Carphone , owner of brands including Currys , a Leading retailer in IRUK Top500 research, PC World and Carphone Warehouse, (more…)

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January 25th, 2017|

Black Friday now peak pre-Christmas trading period: Salmon

Black Friday and Cyber Week has become the de facto peak pre-Christmas trading period, according to research from commerce consultancy Salmon . The organisation’s analysis, taken from data from its peak trading operations centre, suggests that Christmas sales are declining gradually, giving way to Black Friday, now peak trading time (more…)

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January 23rd, 2017|

From Burberry to Bonmarché: six key themes in multichannel retailing

We’ve cast an eye over this week’s post-Christmas trading updates from IRUK Top500 ecommerce and multichannel retailers to pull out some key themes and trends, and how they driving multichannel strategies. Online growth Halfords , a Leading retailer in IRUK Top500 research, reported year-on-year online sales growth of 16.3% in (more…)

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January 20th, 2017|

Mobile leads online vanguard in “war on Christmas” as Black Friday outstrips seasonal sales

Online retail could be poised for a ‘War on Christmas’ as consumers ditch Christmas sales for its bigger and more fashionable Black Friday cousin – and mobile is driving the change. Data from ecommerce consultancy Salmon’s Peak Trading Operations Centre shows the Black Friday period (22-28 November) was significantly busier (more…)

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January 18th, 2017|

Christmas insights: what the sales figures so far tell us about this year’s holiday shopping

It’s still early days in the annual reporting of Christmas sales figures, but here we round up what we know so far to suggest some emerging trends in the way that shoppers spent their money over the holiday period. Shoppers went online to buy Online sales in the week after (more…)

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January 6th, 2017|

Winter sales get underway in latest phase of pre-Christmas discounting

Winter sales are already underway online in the latest phase of discounting that has dominated the run up to Christmas 2016. Gap’s Winter Sale is now live, sharing its home page with the chance to put in those last-minute Christmas orders in time for Christmas Eve delivery. Other retailers that (more…)

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December 16th, 2016|

Black Friday move online borne out by sales figures showing ecommerce sales up by a quarter in November

Over the course of Black Friday week, the perception was that more sales were taking place online, while fewer people headed to the high street. Official figures out this week seem to confirm that move, with news of online sales growth of almost a quarter in November. The amount spent (more…)

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December 16th, 2016|

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