The Online Commerce & Multichannel Technology Recruitment Consultancy
multichannel Category
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M&S launches distribution centre ‘fit for a multichannel future’ as it transforms its supply chain
Marks & Spencer this week proclaimed a transformation of its supply chain operations as it looks to a future of international multichannel retailing. Alan Stewart, chief finance officer at M&S [IRDX RMSP], was speaking as the retailer opened a new 900,000 sq ft distribution centre in Castle Donington, which will handle both online orders and store deliveries. He said: “We ...
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Tis the Season to be Shopping: Making the most of CSEs this Christmas
Today we have a guest blog post from Sean McAuley from FusePump, who hails from Northern Ireland. Sean spent his teenage years in the Midlands, heading north for a Business Management degree at Huddersfield University. Despite his fondness for Britain, sunnier climes were calling and he spent his placement year at Ermes Group Plc. in Cyprus, winning the Excellence in Business Placement Gold Award 2009. After graduating, Sean found his niche looking after Ted Baker’s affiliate ...
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Online sales grow by 12% at N Brown group
Ecommerce helped to push up sales at N Brown Group, the home shopping company said in first half results out today. The company reported “explosive growth” in the use of mobile devices to surf its sites during the first half of its financial year, but said that it would evaluate progress at its recently opened Simply Be stores after Christmas, after they ...
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Amazon.com: Friend or Foe?
As Amazon.com has grown aggressively in recent years, expanded into diverse businesses, and achieved profitability, its impact on the eBusiness and retail sectors is greater now than ever before. For many businesses, Amazon is simultaneously a sales channel, a potential service provider, and a competitive threat. To explore this complex relationship and to understand Amazon both today and where they are going next, my colleague Sucharita Mulpuru and I conducted many interviews with retail ...
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Beyond the Dragon… New Demands on IT
In my last blog, The Year of the Dragon and Beyond we looked at how important it is to evaluate the multichannel customer experience to take advantage of opportunities arising thanks to technology and social changes. It’s clear multichannel will place an increasing demand on IT systems to enable it. And while some systems exist, or will emerge, most will only deal with part of the problem… ...
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The Year of the Dragon and Beyond
A few weeks ago I was asked to speak at a conference to discuss the outlook for multichannel in 2012. As I was compiling my material I stumbled upon the fact that this year, in Chinese astrology, it is the ‘Year of the Dragon’. The dragon is the undisputed king of Chinese astrology. It signifies, among other things, opportunity. It could be coincidence but in my opinion no better sign could represent what we are ...
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Morrisons outlines its multichannel strategy
Supermarket Morrisons today outlined its approach to multichannel shopping, as it confirmed that Morrisons.com would launch towards the end of 2012. Unlike its rivals, the company's first own-label ecommerce channel will focus on general merchandise, with an online food service to follow.Related newsMorrisons will introduce its first multichannel services next monthMorrisons buys Kiddicare ...
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Nikon Europe set to go multichannel across more than 35 countries this year
Nikon Europe is rolling out its new multichannel solution across Europe, with sites set to be launched in 35 European markets in 2012. The new solution is built on the hybris Multichannel Commerce System.Related newshybris merges with iCongo to give ‘complete multichannel solution’M&S aims for £1bn in multichannel revenues
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5 ideas on how to avoid being Amazon’s showroom
In recent months Amazon has introduce a number of new mobile apps. Most notable is Amazon price-check. This app allows customers to snap a bar code of any product and then send it to Amazon for a price comparison. Now that alone isn’t really revolutionary but combined with ‘order now and ship to home’, this is a very powerful weapon in retail war. With that Amazon has effectively introduced with what so many retailers struggle ...
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A Look Ahead At eCommerce Technology in 2012
As the calendar flips to 2012 we all seem to feel the urge to assess the near past and look to the near future. 2011 was a year full of industry rattling M&A and meaningful growth in eCommerce channels in the face of tough economic head winds. But, we have all already read too many posts recapping and listing 2011's big events. Besides, we lived it already, time to move on. So what ...
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