Multichannel, mobile and service: themes from the N Brown Group full-year figures

Jacamo, Simply Be and Figleaves owner the N Brown Group this week reported sales of £900.7m in the 53 weeks to February 27. That’s 4% ahead of the same time last year. But pre-tax profits of £57.6m were 20.2% down on last time, following a £22.9m charge related to compensation (more…)

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April 28th, 2017|

GUEST COMMENT Seize the expansion opportunity created by a weaker pound

Like many businesses, retailers are closely monitoring the effects of the Brexit referendum. While much remains to be seen, British fashion retailers, such as Burberry and Superdry, have seen profits jump due to the weaker pound. Burberry’s in-store sales have swelled as foreign tourists spend more on luxury items in (more…)

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April 28th, 2017|

How Waitrose used Facebook for its pancake-making masterclass

Supermarket chain Waitrose , a Leading retailer in IRUK Top500 research, celebrated this year’s Pancake Day with a Facebook Live Video session. Jake Ward, business development director at Groovy Gecko, told us how they did it, and what the results were. Here are the highlights. The event Food writer and (more…)

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April 28th, 2017|

UK shoppers choose the early hours to buy via mobile: study

When are UK consumers most likely to be browsing for bargains via their smartphone this Bank Holiday weekend? It seems the answer is at 3am. Data from PCA Predict suggests that 61% of all ecommerce webtraffic is generated at this time during the weekend. Mobile traffic remains higher, at between (more…)

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April 28th, 2017|

Five strategies that helped boohoo.com grow annual sales by 51%

In full-year results out this week, fashion pureplay Boohoo.com unveiled fast growth in both sales (£294.6m in the year to February 28, +51% on last year) and pre-tax profits (£30.9m, +97%). We took a look at the strategies driving that success. Joint chief executives Mahmud Kamani and Carol Kane said: (more…)

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April 27th, 2017|

Specsavers to introduce new in-store technology

Specsavers is to use in-store technology and data to transform its customers’ experience in stores across Europe. The British optical retailer, a Top250 retailer in IRUK Top500 research, has signed a £17.6m deal with Fujitsu that also promises to improve the employee environment by giving staff more information that allows (more…)

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April 25th, 2017|

IRX 2017 Lego’s Shehnaaz Chenia on developing its future shopping experience

Shehnaaz Chenia, director, global ecommerce for Lego , told the IRX 2017 audience how the toy brick brand went about evaluating how shoppers would buy its products in the future, as it tackled the challenge of bringing its online and offline offerings closer together. We summarise her main points here. (more…)

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April 25th, 2017|

GUEST COMMENT How to survive and thrive in the brave new world of connected ecommerce

Estimates by eMarketer predict global e-commerce sales will reach $4 trillion in 2020, as the industry continues to gain share of consumer spending globally. Yet, despite the lucrative revenue opportunity, advances in technology and increasing consumer expectations threaten to burst the retail bubble for brands who are unprepared. In today’s (more…)

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April 25th, 2017|

Boden moves to widen its high street presence

Boden is moving onto the high street, via womenswear concessions in John Lewis stores. The first five openings, set to launch in the autumn, represent a major expansion for the online retailer’s physical presence. It curently trades from one Boden store in Hangar Lane, London. More concessions are then planned (more…)

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April 24th, 2017|

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